Let’s chat

Contact

By clicking Submit you agree that you are the individual whose information has been entered above or that you have that individual's consent to provide their information to us. Additionally, you agree and acknowledge that the information entered above will be used to respond to your inquiry for more information from the relevant property via any form of communication. Click HERE for additional terms and conditions.

Our promise to our residents

Choosing the ideal student housing is a big step, which is why The Carmin makes the choice easy. We’re dedicated to ensuring a seamless transition for residents, with online payment options, roommate matching, and individual leasing to make your time here an exceptional one.

  • How do I pay my rent and when is it due?

    Rent is due the first of each month and may be paid online through the resident portal by ACH, debit, or credit card. NO CASH ACCEPTED. Convenience fees may be charged for online payments. Late fees vary by property. Refer to your Housing Contract for more information.

  • What if I need something repaired in my apartment?

    Our onsite, professional maintenance team would be happy to help you. We will need some details, so be prepared to provide specifics with your requests. You may submit a service request in the following ways:

    Option 1: Enter a service request through the online resident portal.

    Option 2: E‐mail your request to your community, and a team member will enter a service request on your behalf.

    Option 3: Visit or call the office during regular business hours, and a team member will gladly enter your service request. If it is after business hours, you can leave a message with an after-hours representative.

    For Emergency Requests: A maintenance team member is on call 24/7 for emergency maintenance needs (i.e., door/window lock issues, major leaks, plumbing, no heat or AC during weather extremes, refrigerator not cooling, no electricity/gas/water, etc.). Please CALL the office at any time. If after business hours, an operator will assist you.